Notes from operators who ship from the source.
Questions, rate cards, lead times and customs war stories from DTC brands and marketplace sellers fulfilling out of China — hosted by the SuperFulfill team. No account needed, and your email is never shown.
The board has just opened. Our fulfillment team is watching it, so the first questions get answered quickly.
Nothing here yet. That is an opening, not a warning.
The board opens with the SuperFulfill fulfillment team on it: ask about a rate, a lead time, a customs hold or a returns flow and you get an operator's answer, not a sales reply. Posting takes a name, an email that is never shown, and about a minute.
Questions worth opening with
- Shipping & transit
What are you paying per kg on air freight into the EU this quarter, and with which forwarder?
- Customs & duties
Who is handling DDP into the US at your volume, and what did clearance actually cost you?
- Sourcing & suppliers
How long is your factory taking from PO to pickup right now, against what they quoted?
Examples of the level of detail that gets a useful answer — not real posts.
Ready to fulfil from the source?
Share your products, volume and markets and we reply with a plan and a rate card.